To cancel, clients are required to call 24 hours in advance of the scheduled training session. Clients will be charged for appointments canceled with fewer than 24 hours' notice. During the canceled timeslot for which a client is charged, we use that time for preparing the client's next workout session. Failure to contact us by calling 512-585-3400 will result in loss of the training session. Exceptions can be made in the case of a medical emergency accompanied by a doctor’s note.